I think it's all explained in the Avaya 5410 user manual
If the number matches the CID number, you should get the name as well. But here is the hard part.
IF your system requires you to dial an access code (say 9 to get an outside line) you may have that speed dial number saved as:
913125551212
If so, the incoming caller ID would have to match exactly, meaning CID would need to show 913125551212 in order for this to work.
BUT, caller id probably only shows 13125551212, and as such, wont work.
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