Well, is it in MTP mode or MSC mode (menu > settings > USB)?
If it's in MTP mode, Windows Media Player should recognize it.
If it's in MSC mode, it acts like a USB thumb drive.
You should be able to add music in either mode, but I've found MSC mode simply doesn't work, though it once seemed to. Also, the Sansa m230 will not work with USB 1.1, only 2.0. Next time, I'm getting something Rockbox runs on!
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