The set may not be the problem; ours (32HD) went in for warranty repair 6 weeks after purchase; returned working in ~2 weeks.
After a few more weeks, the problem seemed to return but when checked, the set-top buttons responded.
Since I am a retired tech, I popped open the remote, resoldered a couple of crappy looking joints and it would then randomly work.
Then I didn't put the battery compartment cover back on and it worked fine for a few days then went on strike again.
I took the remote apart and patched in the batteries and hit each of the very few components inside and found that the PT2222 IC which is a very common IR coding chip had 'gone thermal,' meaning that above even a few tenths of a degree temperature rise, the IC would fail.
I modified a heat sink and mounted it on the IC; it worked for some weeks but eventually started failing randomly again.
I tried hard to find a parts house that would sell a single IC and failed so the battery compartment lid stays off and now and then, I have to spray the chip with freeze spray or pop one of the batteries out to avoid the chip failing from the few nanowatts of heat dissipation.
I join the ranks of thsoe who will no longer buy anything at Mall-Wart that costs over $100.
Fool me once . . .
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