The host backup application probably still has ownership of the library. You normally need to select to 'open door' or something similar to release ownership back to the library
You need to "unlock" the door.
In Backup Exec, go to the Devices tab.
Expand Robotic Libraries and locate the library.
Right click on the library, then select Unlock and wait for the job to complete.
You can read teh full details on how to do this here:
http://www.confighelper.com/2009/06/quantum-px502-doors-locked-via-scsi.html
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